Our Commitment to Sustainability
At Mexpress we are committed to a responsible transport model for the environment and society.
Since our foundation, Mexpress has worked to reduce the environmental impact of our operations by incorporating zero-emission vehicles and responsibly managing natural resources. We publish our annual sustainability report with full transparency.
Public documents
Sustainability Report 2026
NewFebruary 2026 · 19 pages · PDF
Annual environmental and social performance report. Includes energy consumption, emissions, waste management and CSR objectives programme.
- Energy and fuel consumption
- Zero-emission vehicle fleet
- Social and labour performance
- 2023 objectives programme
Preview · Open fullscreen
Integrated Quality, Environment and CSR Policy
2026 · 1 page · PDF
Reference framework for Mexpress quality, environmental and corporate social responsibility objectives.
- Pollution prevention
- Culture of quality and environmental respect
- Ethical behaviour and transparency
- Respect for human rights
Preview · Open fullscreen
Code of Conduct
2026 · 15 pages · PDF
Document setting out the ethical principles and behavioural standards that guide everyone at Mexpress.
- Ethical principles and corporate values
- Relations with clients and suppliers
- Conflicts of interest and confidentiality
- Whistleblowing channel and controls
Preview · Open fullscreen
Claims Management Protocol
2026 · 2 pages · PDF
Internal procedure for receiving, processing and resolving customer claims, ensuring an agile and transparent response.
- Claims reception channels
- Response and resolution deadlines
- Incident tracking and closure
- Continuous service improvement
Preview · Open fullscreen
Want to know more about our commitment?
Contact us for more information about our environmental policy and corporate social responsibility.
Contact us